Delivery Policy - Furniture
As RJB Homewares are based in Bristol we only cover deliveries to the UK.
All our Furniture deliveries come with a 2-Man White Glove Service which is included in the price.
Delivery & Delivery Times:
Smaller Items deliveries:
Our items are generally sent by conventional couriers, many of which offer tracking for our customers. Of course, we will share this information as soon as possible where we can, in regards to your order. We look to dispatch deliveries within 1-8 working days, to ensure you get your order in a timely manner.
Larger Items deliveries:
For larger items, we sometimes use third party logistics companies. These couriers sometimes offer tracking, which we will of course share with you as soon as we can. In the event tracking is not applicable to your order, please ensure mobile contact information is attached to your order. We will try and get in touch with you as soon as we get an update on your delivery.
DISCLAIMER:
At any time, we can have up to 1000 products on our website, many of which items are in stock and available for immediate dispatch. We also have stock on backorder with our suppliers and many of which are available for pre-order. Delays to any order will be fully communicated and if you require specific time frames for your delivery, please feel free to contact us and we will do the best we can to accommodate.
If you feel like you want to contact us about anything, regarding shipping costs or delivery, don't hesitate to contact us at any time. We love to help you with your questions.
You can send us an email: info@rjbhomewares.co.uk or call us on 0117 2033566 9am – 5pm Monday to Friday.
Access:
Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. If you are in any doubt, please talk to our team prior to delivery who can advise. A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.